Wire fraud, email hacking and phishing attacks are on the rise! ONLY accept wiring instructions sent to you via our CertifID secure platform. NEVER respond to any emails that claim to contain revised wire transfer instructions, even if they appear to be sent by our company. Our instructions will NEVER change. Outgoing wires are also verified through CertifID.
Introducing our virtual assistant, CBee
General Office Questions
Where are you located?
What are your hours?
What is your phone number?
How can I get my earnest money deposit to you?
Who do I make the check out to?
What are your fees / rates?
Can I leave a message?
Cost Estimates
Seller Net Sheet
Buyer Cost Estimate
Refinance Cost Estimate
Current Closing File Update/Questions
When is my close date?
Where is my closing?
Who is working on my file?
I want to leave a message / note on my file.
Are we recorded?
Has the contract been received?
Did you receive my wire?
Did you get my survey?
When did you receive this file?
Can I get a copy of a document?
Give me a copy of the settlement statement.
Is funding complete? Is my closing complete? Is my closing funded?
